Direct on Instagram: an important tool for interacting with the audience

Direct on Instagram is a feature of the popular social network that allows you to exchange messages between users. Using this messenger, you can send not only text, but also voice messages, as well as media files. Direct features allow you to create a chat for up to 15 users.

Why do I need Direct on Instagram?

Although Direct appeared on Instagram far from immediately after the release of this social network, this section has a convenient interface. Even someone who uses social networks periodically or is a beginner of such services will be able to learn how to use it.

Direct on Instagram is necessary for:

• Sending private messages to other users of the social network.

• Forwarding media content (photos, videos, etc.) to specific people.

• Sending documents for work or business.

• Exchange of posts or Stories (alternative to repost).

• Create group chats for fun and work.

But do not think that the administrators of the social network allow using the Directive for spam. This function has limitations. In a day, you can send up to 100 messages through Direct to your friends and only 50 to other Instagram users.

Direct is a great tool for your business. With it, you can process customer orders or create tasks for your staff. There are special programs that allow mailing through Direct. They significantly expand the capabilities of this Instagram service.

Where is Direct on Instagram?

Modern tendencies towards minimalism have also affected Instagram. Due to the fact that the client interface of this service is not overloaded with unnecessary icons, everyone can quickly navigate and find the tab of the internal messenger.

The Direct button is located at the top of the interface. It is displayed as an airplane. By clicking on the icon, the user will download the messenger and can easily use it. But for your message to reach someone who is not your friend, you must obtain permission.

We are writing a message through Direct: Step-by-step instructions.

1. Click on the airplane icon. A tab with messages and dialogs will load.

2. Click the + sign and select the type of content you want to send. It can be text, photo, video or audio file.

3. Select the recipient of your message. To do this, you can use his profile among your subscribers or use the built-in social network search. If the user is not subscribed to you, then he will be able to read the message only after the approval of the correspondence.

4. Write text, add emojis or a file from your gallery. Now you can send a message.

Direct allows you to track whether the user has viewed your message or not. In regular correspondence, the Eye icon will appear next to the message you’ve viewed. In a group chat, when viewing your message by another participant, his nickname will be signed.

Sometimes it becomes necessary to share a link to an interesting Internet resource with another member of the Instagram social network. You can do this in the traditional way:

1. Find the one to whom you are going to throw the link.

2. Activate the text message and paste the link into it using copy.

When the message goes to another user, the link will be active in your text. A social network will add metadata and previews to it. That is, it will do everything the same as in other social networks. The user to whom you sent the hyperlink will be able to know in advance what is at stake.

How to send a picture, gif or voice to another user?

The scheme for sending media content does not differ from the algorithm that was indicated above:

1. Go to Direct and find the one to whom you want to send a picture. To do this, you can use the existing dialogue.

2. Click on the “+” icon and look at the icons that appear. Find the one that is used to send the picture or Gif.

As for the voice message, you can do this by recording the message through the microphone. To do this, in the text input field, click on the microphone icon and say what you want to send. When the finger is removed from the microphone, recording will stop. The message will go to the user automatically. If something went wrong during the recording, you can delete the created file until the moment you release your finger from the microphone icon. There is a special button “Cancel sending” for this.

Customizing Direct

For convenient and efficient operation of the internal Instagram messenger, there is a flexible system of settings:

• Notifications. Log in to your social network account. In the “Menu” section there is a tab “Settings”. Here you can select the form for sending a notification: SMS, Push or email. You can change the notification form at any time. Then you can choose which notifications you want to receive: only from friends or from all users of the social network.

• Quick replies. In Direct there are draft answers to popular queries. But this feature is only active for business account owners. If you often need to answer similar questions, then you can quickly and easily connect a business account by synchronizing your profiles on Instagram and Facebook. You can create frequent answer blanks yourself. This option will help to interact with your customers without a big loss of time for this.

Conclusion

Direct Instagram is a very interesting and convenient feature that opens up great opportunities not only for private messages, but also for maintaining business accounts. The internal Instagram messenger is used to communicate with customers, formulate tasks for their staff and create newsletters. Thanks to this feature, the capabilities of the social network Instagram have increased significantly. Now you can chat with your friends without using third-party applications.

By specifying a link to a specific Instagram account, you can send a message to Direct directly to all of its subscribers

發佈留言

Learn more